PRICING

Missed-call coverage starts at $99 a month.

Neupla answers using your business information, captures what callers need and brings the details into your Desk. You pay for minutes—not a cut of the opportunity.

Keep your number. Change nothing until you have heard the attendant work.

Call Ari · (786) 655-8988Book a 15-minute consultation

ONE SERVICE · CLEAR BOUNDARIES

Start with the calls you miss.

INCLUDED

Missed-call coverage

Choose after-hours, busy/no-answer, or a coverage window you set. Neupla answers approved questions, captures caller details and follows your human handoff rules. Charter, rental and service booking workflows are configured around your operation.

INCLUDED WITH YOUR PLAN

Desk

Your own workspace for call history, captured requests and notifications. See what callers needed and where your team should follow up.

Plans differ by included minutes, overage rates, languages, call transfers and text alert numbers. Every plan includes a daily digest by email or text.

WHAT IT COSTS

Three month-to-month plans.

There is no trial. A card is required at signup, and you can change plans as your call volume changes.

STARTER

$99 / month

100 minutes included

$0.50 per minute after.

  • 24/7 call answering + FAQ
  • 2 transfer destinations
  • 1 language
  • Daily digest by email or text

STANDARD

Most Popular

$149 / month

250 minutes included

$0.45 per minute after.

  • 24/7 call answering + FAQ
  • 3 transfer destinations
  • 2 languages
  • Daily digest by email or text

PRO

$299 / month

700 minutes included

$0.35 per minute after.

  • 24/7 call answering + FAQ
  • 5 transfer destinations
  • 4 languages
  • Daily digest by email or text
Included with your plan
FeatureStarterStandardPro
Languages124
Call transfers (destinations)235
Email alertsUp to 5Up to 5Up to 5
Text alerts1 number2 numbers4 numbers
Alert levels Urgent / Urgent and Hot / Every callAllAllAll
Daily digest (email or text)IncludedIncludedIncluded
Caller summary textsAdd-onAdd-onIncluded

Texts sent to your business’s own callers (call summaries) do not count against your text alert number limit.

Maximum 6 languages on any plan. Starter plus Spanish gives you 2 languages for an additional $4.99/month.

Every plan includes your own Desk at no extra charge: call history, captured requests and notifications. Booking connections are scoped during setup.

ADD-ONS · ANY PLAN

Add only what you need.

Transfer pack

$9.99 / month

3 additional transfer destinations.

Text recipient pack

$9.99 / month

3 additional text alert numbers.

Extra language

$4.99 / month

Add one language.

Add Spanish

$4.99 / month

For Starter: your included language plus Spanish gives you 2 languages.

Caller summary texts

After a call, a caller who says yes gets a text summary from your business’s own number.

Pro
Included: setup and monthly fee waived, with 250 texts a month.
Starter and Standard
$49.99 one-time setup + $4.99/month, with 75 texts a month.
Extra texts on every plan
5¢ each.

Requires your business to have an EIN. Setup takes several business days to a few weeks. If registration is rejected, we resubmit at no cost and you pay nothing until it is approved.

FREQUENTLY ASKED QUESTIONS

Straight answers before you call.

How much does a Neupla AI receptionist cost?

Starter is $99 per month with 100 included minutes, $0.50 per additional minute, 2 transfer destinations, and 1 language. Standard is $149 per month with 250 included minutes, $0.45 per additional minute, 3 transfer destinations and 2 languages. Pro is $299 per month with 700 included minutes, $0.35 per additional minute, 5 transfer destinations and 4 languages. Every plan includes your own Desk, all alert levels and a daily digest by email or text. Email alerts support up to 5 on each plan; text alerts support 1 number on Starter, 2 on Standard and 4 on Pro.

Does Neupla work for boat rentals?

Yes. Neupla's boat-rental AI receptionist answers questions about requirements, fuel, timing, safety rules, weather, and policies, then captures rental details or books through your approved booking workflow. Booking connections are scoped during setup.

What is Neupla Desk?

Your own Desk brings call history, captured requests and notifications into one workspace. It is included at no extra charge with every plan.

Does Neupla offer a trial or require a contract?

There is no trial. Every plan is month-to-month, and a card is required at signup.

What add-ons are available?

Any plan can add 3 transfer destinations for $9.99 per month, 3 text alert numbers for $9.99 per month, or 1 language for $4.99 per month. Starter can add Spanish for $4.99 per month. Caller summary texts cost $49.99 one-time setup plus $4.99 per month on Starter and Standard, including 75 texts a month. Pro includes caller summary texts with setup and monthly fee waived and 250 texts a month. Extra texts are $0.05 each on every plan. A caller must say yes to receive a summary from the business’s own number. Your business needs an EIN; setup takes several business days to a few weeks. If registration is rejected, we resubmit at no cost and you pay nothing until it is approved.

Can I keep my existing business phone number?

Yes. Keep your existing number and choose all calls, or only missed, busy or after-hours calls. We check what your phone company supports and test the setup with you.

Is Neupla a human answering service?

No. Neupla is an AI phone receptionist configured around the business's approved information and human-handoff rules.

TERMS

Short and clear.

  • Month-to-month. Cancellation terms are set out in your Service Order.
  • No trial. A card is required at signup.
  • Keep your number. Choose all calls, or only missed, busy or after-hours calls. Moving your number to Neupla is optional and discussed separately.

HOW YOU START

Hear the call first.

Try Rio, Kai or Leo like a customer would. Then talk to Ari or book a 15-minute consultation. We will map one real call and recommend a coverage window only when the workflow fits.

Talk about your operation →Try a marine demo →
Call Ari · (786) 655-8988 ↗