BASED IN ISLAMORADA · SERVING SOUTH FLORIDA
Neupla’s AI call attendants answer questions about your business, capture what callers need and follow your human handoff rules. Keep your number and start with the calls your team cannot take.
Plans from $99/month. Your own Desk included. Booking connections scoped during setup.
WHAT THE SERVICE DOES
When you are offshore, on the dock or working on a repair, a caller still needs help. Your attendant answers using the hours, services, policies and other information you approve. It captures the caller’s request and follows your rules for transferring the call or leaving a callback for staff.
Choose all calls, or only missed, busy or after-hours calls. We check what your phone company supports and test the setup with you. This is an AI voice answering service; it does not provide a staffed human receptionist. Your team remains responsible for decisions outside the attendant’s configured scope.
For bookings, we first check your existing workflow and configure an approved connection. Without that connection, a requested time is a request for follow-up, not a confirmed reservation.
See how calls become summaries in Desk →LOCAL ROOTS · BROADER COVERAGE
We are based in Islamorada, in the Florida Keys. Our focus is charter captains, rental teams and marine-service operators. We also work with South Florida businesses whose incoming calls can be handled within a defined set of answers, intake questions and handoff rules.
Run a restaurant, boat-sales operation or another service business? Tell Ari what callers ask and what should happen next. We assess that workflow before recommending coverage; we do not assume every business needs the same receptionist setup.
Neupla is a service of iNewton LLC. Contact Ari, our working AI receptionist, at (786) 655-8988, or email vainfo@neupla.com. Our mailing address is 88005 Overseas Hwy, Suite #10-141, Islamorada, FL 33036.
HEAR HOW IT WORKS
These are fictional businesses demonstrating a voice conversation. Demo calls do not create real bookings, orders or service requests. Ari is Neupla’s actual receptionist.
MONTH-TO-MONTH PLANS
100 voice minutes per month; $0.50 per additional minute; 24/7 call answering and FAQ; 2 transfer destinations; 1 language; email alerts up to 5; text alerts to 1 number; all alert levels; daily digest by email or text; caller summary texts available as an add-on; Your own Desk included at no charge.
250 voice minutes per month; $0.45 per additional minute; 3 transfer destinations; 2 languages; email alerts up to 5; text alerts to 2 numbers; all alert levels; daily digest by email or text; caller summary texts available as an add-on; Your own Desk included at no charge.
700 voice minutes per month; $0.35 per additional minute; 5 transfer destinations; 4 languages; email alerts up to 5; text alerts to 4 numbers; all alert levels; daily digest by email or text; caller summary texts included with setup and monthly fee waived and 250 texts a month, then $0.05 each; Your own Desk included at no charge.
There is no trial. A card is required at signup. Custom integrations are scoped and quoted separately; cancellation terms are set out in your Service Order.
Compare included minutes, overage rates and add-ons →GETTING STARTED
BEFORE YOU CHOOSE
An AI call attendant answers a business phone line using a conversational voice and approved business information. Neupla uses AI receptionist and AI call attendant to describe this service: answering questions, capturing requests and following the business’s handoff rules.
Neupla is based in Islamorada, Florida, and serves businesses in the Florida Keys and South Florida. Our local focus is charters, boat and jetski rentals, and marine services. Other businesses can discuss their call handling needs with Ari before choosing a plan.
Neupla provides AI voice answering, rather than a staffed human receptionist service. The attendant follows approved answers and transfer rules. Your team handles requests that need human judgment; a caller should not mistake a captured request for a confirmed booking.
Yes. Keep your advertised number and choose all calls, or only missed, busy or after-hours calls. We check what your phone company supports and test the setup with you. Moving your number to Neupla later is optional and discussed separately.
Bookings use a configured, approved workflow scoped and tested during setup. If that connection is not in place, the attendant captures a request for your staff to follow up. Orders, payments, deposits and invoicing are planned operations workflows, not standard capabilities available with every plan today.
Each customer has its own Neupla Desk, included with every plan. It brings call history, summarized requests and follow-up context together. Email notifications and daily summaries help staff choose what to address next. Text notifications are pending carrier registration.