NEUPLA PRIVACY POLICY

Privacy policy

Effective September 14, 2026

Neupla is operated by iNewton under the Neupla trade name (“Neupla,” “we,” “us,” or “our”). This policy explains how we handle information submitted through neupla.com, assessment requests, and voice-attendant demonstrations.

Information we collect

We collect information you choose to provide, such as your name, business name, telephone number or email address, the period when calls are hardest to answer, and other information you provide during an assessment or service relationship.

When you call a voice demonstration, we may receive the calling number, call timing and duration, conversation content, request details, transcripts, and an audio recording when the call opening provides the applicable notice.

How we use information

We use information to respond to requests, arrange assessments, operate and improve demonstrations and services, configure attendants, provide support, prevent misuse, maintain security, and comply with legal obligations. We do not sell personal information.

Analytics, cookies, and security

We use Cloudflare to host, protect, and measure aggregate website traffic and performance. Cloudflare may use strictly necessary security technology to distinguish legitimate traffic from abuse. Neupla does not currently use advertising cookies or cross-site behavioral advertising on this website.

Service providers and disclosure

We may share information with providers that perform hosting, telecommunications, AI processing, analytics, messaging, payment, security, and professional services for Neupla. We limit disclosure to what is reasonably needed for those services or required by law.

Payments

Neupla attendants do not collect spoken payment-card numbers. When payment-link features are enabled, payment information is entered directly into the operator’s payment provider.

Retention and security

We retain information only as long as reasonably needed for the purposes described above, service delivery, security, legal obligations, and dispute resolution. We use reasonable administrative and technical safeguards, but no online or telecommunications system can be guaranteed completely secure.

Your choices

You may ask us to correct or delete information you submitted, subject to legal and operational retention requirements. You may opt out of promotional calls or texts at any time; messages needed to respond to an active request may still be sent when appropriate.

Policy changes

We may update this policy as our services or legal obligations change. The effective date above identifies the current version.

Contact Neupla

Email privacy questions or requests to vainfo@neupla.com. Written correspondence may be sent to Neupla, an iNewton dba, 101425 Overseas Hwy, #234, Key Largo, FL 33037, USA.