Without Rio
ringing…
“Do you have a half-day reef trip for six people this Saturday?”
“We’re out on the water. Leave a message and we’ll call you back.”
The caller wanted to book today. Another captain answered first.
For charter captains
AI receptionist for charter boats.You’re offshore.
Neupla is an AI phone receptionist for charter boat businesses. Rio answers trip questions and captures booking requests while the captain is on the water.
Keep your number. Change nothing until you have heard Rio work.
Live AI demonstration. This is not a real charter business and requests are not reservations.
THE ACTUAL DIFFERENCE
Same caller. Different outcome.
Charter moved on
With Rio
Rioanswered in one ring
“Do you have a half-day reef trip for six people this Saturday?”
“Hi, I’m Rio, an AI charter attendant. I can help with trip information and take your request.”
“We offer reef, offshore, snorkeling, and sandbar trips. What kind of day are you planning?”
“I’ll capture Saturday for six. What name and number should the captain use to confirm availability?”
The captain receives a complete request instead of an empty voicemail notification.
WHAT REACHES YOU
Not just “you missed a call.”
Rio sends the useful context your team needs to take the next step. Requested timing is never presented as confirmed availability.
New charter requestjust now
RequestedSaturday · Half-day
TripReef fishing
Party6 guests
StatusCaptain confirmation needed
CallerRobert M. · (305) 555-0142
TRY THE ACTUAL ATTENDANT
Call Rio like a customer would.
Ask about a trip, interrupt, change your mind, or switch to Spanish.
This public example is meant to show how sophisticated a natural voice conversation can be. It is not already configured for your operation.
LIVE CHARTER CALL ATTENDANT+1 (754) 600-4972Call Rio
You are speaking with an AI demonstration. Demo conversations do not create real reservations or service requests.
Things worth asking Rio
“What should we bring?”“Do we need fishing licenses?”“Can six people go this Saturday?”“Can we combine snorkeling and the sandbar?”
Answers trip questions
Trip types, duration, pricing, meeting point, what to bring, licenses, and policies.
Captures the request
Requested date, trip, party size, name, and number—clearly marked for captain confirmation.
Hands off intelligently
Urgent or unusual calls can transfer to a person using rules set by the captain.
POSSIBLE NEXT WORKFLOW
After the first proof
The first window is answer and capture only. Rio does not confirm availability, move your calendar, or take payment. After the captures earn your trust, Rio may write an approved trip into the calendar or booking system you already use — when you say so. We do not replace that system. Payment and e-sign go by text after the call. Filling open trips comes later, only with your consent.
Answer + capture→Trust earned→Calendar write approved→Pay + e-sign by text
FIND THE FIRST WIN
Start with the charter calls that are hardest to answer in the Keys.
The first conversation maps one real booking call and the current phone path, then determines the safest coverage window and whether missed-call coverage is a real fit.
Map the real call
- When do ready-to-book calls go unanswered or wait too long?
- What must happen before the caller stops shopping—an answer, a complete request, or a confirmed trip?
- Are the boat, trip types, prices, calendar, and deposit rules simple enough to test safely?
Choose the right coverage tier
- Starter missed-call coverage — $149/month. Includes 300 minutes. Choose an after-hours, busy/no-answer, or custom window; the attendant answers approved questions, captures the request, and sends your team the useful context.
- Growth missed-call coverage — $299/month. Includes 800 minutes for heavier call volume or multiple boats or locations.
- No fit right now. We say so, identify the missing workflow, and set a credible return date.
Add authority only when the evidence supports it
Qualify the tripPrepare or approve the bookingSend a secure deposit linkCoordinate waivers and arrivalFill open trips from permissioned demand
FOR OWNERS AND OPERATORS
Request a 15-minute call-flow assessment.
We will map one real call, show the relevant part of Rio, and leave with one of three outcomes: a defined coverage window, a credible return date, or no fit right now.
- Diagnose before recommending
- Missed-call coverage starts at $149/month
- Keep your existing number
WHEN YOU ARE READY
Your number.
Your rules.
Your approval.
- 1
Test privately
Call the attendant yourself and refine the answers before any customer hears it.
- 2
Forward only the calls you miss
Keep your advertised number and start with unanswered, busy, or after-hours calls.
- 3
Expand after it earns trust
Add transfers, notifications, and approved booking or payment workflows deliberately.